v1.02 Incremental Update

Written by HerperPRO on . Posted in HerperPRO News

Every time we release a new version of HerperPRO with goMobile, we try to get it exactly right! Sometimes, a user will have some data that alters the results of the update slightly. Instead of ignoring that user, we try to determine the error, and fix it right away. This latest v1.02 release affected about a dozen people, where their list data wasn’t imported. These are minor things like the drop down selection of feeder state.

We’ve release v1.02 again today with this small fix. You now have 2 options. After upgrading to this version, you can go to the Dashboard -> Manage Lists, and just quickly add the missing default states. You may also need to re-add your logo, and company address. Your actual records have not changed, nor are they affected. The other option is to import the v1.01 backup you made when you upgraded to v1.02 initially, and all is well.

Additionally in this version, if you go to your DASHBOARD -> MODULES, you are able to turn off the auto data feeds to the BP module, while it is still active. Increasing the startup time, as the system then won’t download articles, and morph data at that time.

Please go to “MY-ACCOUNT” on the website, and redownload the v1.02 release from 01/21/2014. The top bar after you  install will also show this date.

If you have any support or other questions, please use the SUPPORT tab on the left of the site!


New Support System

Written by HerperPRO on . Posted in HerperPRO News

As we continue to grow, we’ve decided to implement a more robust, professional support and ticket system. If at any time you have a question for our support staff, sales staff, or just want to tell us how you think we are doing, you can click the SUPPORT tab on the left of the site at http://www.HerperPRO.com and send a support ticket. All support is now done through your e-mail, instead of in the on site ticket system.

The HerperPRO team

v1.02 with Share Feature and Ball Python Module

Written by HerperPRO on . Posted in HerperPRO News

Hello everyone!

We are happy to announce that v1.02 with our first module (Ball Python) has been released. Not only are there numerous improvements and fixes in this version, but a couple fantastic new features.

  • BALL PYTHON MODULE: For everyone who has purchased HerperPRO with goMobile, or purchases it before the end of January 2014, you will automatically have the Ball Python Module as part of your license. You will however need to turn it on, by clicking the button called “Change Purchase Module State” under your User Launchpad on the website when logged in. You can then turn the module off at any time with this same feature. Additionally, after install, please go to your DASHBOARD and under Modules, select which type of animal the module is associated with. Some people call them Royals, some Balls. 
  • SHARE BUTTON: If you look up beside the HerperPRO ID you will see a SHARE icon. Click that. You can now select multiple fields from the animal you were viewing, type in the persons name and e-mail address, and send a nicely formatted e-mail through the HerperPRO system to someone. Eventually, you’ll be able to share the data on Facebook, Twitter and through our WordPress Plugin that are all in development.

Over the next couple weeks, we’re going to be designing the next module, and taking some time to work on help files, help videos, and other features that will make HerperPRO with goMobile that much better! We will also be changing over our ticketing system to another platform, so we can communicate even better with our users.

We would like to thank our partners in the newly released Ball Python Module…. The Reptile Report (http://thereptilereport.com/) and The World of Ball Pythons (http://www.worldofballpythons.com/) for providing some great data for us to use in HerperPRO.

As always, if you have any questions or concerns, please use the ticket system on site!

And also, PLEASE REMEMBER, the upgrade process involves you backing up your current version, and importing that backup into the new v1.02.

All the best…and happy herping!

The HerperPRO team


HerperPRO with goMobile v1.01 is Here!

Written by HerperPRO on . Posted in HerperPRO News

It’s been a long time coming, but it’s finally here! One of our largest updates so far!

v1.01 has some great new features, but more importantly, it’s got some back end changes that are prepping us for our first module release which we anticipate in the next 2 weeks!

Here is a list of the v1.01 features:

  • Ability to assign more than 1 animal per cage/bin
  • QR Rack scanning – Create a QR and feed the rack with 1 click with goMobile!
  • Easy Feed button on goMobile. This will feed your animal it’s default food item when clicked
  • MAC Compatibility with OSX 10.9

And some major bug fixes:

  • Cage/Bin card now prints properly
  • Animal list now stays still on select

There are also dozens of small bug fixes, and minor feature improvements in this version.


Remove Lock to your computer!

Written by HerperPRO on . Posted in HerperPRO News

We’re happy to report, that we have added the “Remove Lock” system to the website. Computers are “locked” with your license code to your Computer on launch. If you had a system crash, wanted to move your software to another computer, previously you had to open a ticket. This is no longer the case. You can now login to the website, and click the “Remove lock to my computer” button, in the User LaunchPad!