FAQs / When I try to log in, it says something about “spam” and “whitelist”, and I can’t log in.

Written by HerperPRO on . Posted in

That is a security measure we have with our systems. If you are trying to log in from an IP that a known hacker has used at some point, it may block access initially. This data comes from a central database on the internet. You need only request access, and we will approve your login details, and Whitelist you. It’s unfortunate we have to do this, but security is one of our primary concerns!

 

Posted in: Misc FAQ, Pre-Purchase FAQ

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